Shoyoroll WAZAir Kimono Black & White

BUY BJJ offers free shipping on all orders, Which means Shipping Cost is Free, No matter where you are, we’ll deliver your order to you.

Delivey Cost 

Free Delivery

Delivery Time

Once your order is dispatched, standard shipping typically takes 7-9 business days. For international orders, delivery times may be longer due to customs processing or other factors beyond our control. We aim to deliver your order as quickly and efficiently as possible.

International Shipping

International orders might incur import taxes, customs duties, and various fees imposed by the destination country. It's important to note that these charges are the responsibility of the buyer, so we suggest checking with your country’s customs office for details about any potential additional costs.

Please keep in mind that customs clearance can sometimes lead to delays that extend beyond our initial delivery estimates. We apologize for any inconvenience this may create and appreciate your understanding.

Buy Bjj cannot accept liability for delivery failures due to incorrect addresses, the ongoing unavailability of the recipient, customs-related issues, or force majeure events.

Liability and Responsibility

Buy Bjj isn't liable for any delays or losses that result from circumstances outside of our control, including, but not limited to:

- Natural disasters or extreme weather
- Wars or civil disturbances
- Government actions or regulations
- Force majeure events

Shipping Partners

We work with reliable shipping companies to ensure your order is handled with care and arrives on time. The shipping partner may vary based on your location and the services available.

Order Tracking

Once your order is dispatched, we’ll send you an email with a tracking number. You can use this tracking number to check the status of your delivery. Please note that tracking information may take up to 24 hours to become available.

Contact Information

If you have any questions or concerns about your order, feel free to contact us at admin@buybjj.com Our customer support team is here to assist you with any issues or inquiries about your order or delivery.

Delivery Address

Please make sure to provide accurate and complete delivery information during checkout. Buy Bjj is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Delivery Exceptions

While we do our best to deliver on time, there may be rare situations like natural disasters, public holidays, or other unforeseen events that could cause delays. In such cases, we will inform you of the delay and work to resolve the issue as quickly as possible.

Returns and Refunds

For details on our return and refund process, please visit our Returns and Refunds Policy page. At Buy Bjj, we are dedicated to provide you smooth shopping experience.

 Thank you for trusting us with your purchase – we’re committed to delivering your orders to your satisfaction!

At Buy Bjj, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a simple return and refund process to ensure your experience is stress-free.

Return Period

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at admin@buybjj.com 

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition.
• All original tags and packaging must be intact.

How to Initiate a Return

To start a return, please email us at admin@buybjj.com with:

• Your order number.
• A brief explanation of why you’re returning the item.

Our customer support team will provide step-by-step instructions.

Return Shipping

• Customers are responsible for the cost of return shipping.
• Please ensure the item is packed securely to avoid damage during transit.

Refund Process

• Once we receive and inspect your returned item, we’ll process your refund.
• Refunds will be issued to the original payment method used for the purchase.
• It may take up to 7 business days for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or are not in their original condition.
• Items without original tags or packaging.
• Customized or personalized items.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at admin@buybjj.com include a brief description of the issue and photos of the item. We’ll guide you through the return and replacement process.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact Information

If you have questions or need help with a return, email us at admin@buybjj.com our customer support team is happy to assist you.

Policy Changes

BUY BJJ reserves the right to update or change this return and refund policy at any time. Updates will be posted on our website at www.buybjj.com, and we encourage you to review the policy periodically.

Thank you for shopping with BUY BJJ. We’re committed to providing excellent products and top-notch customer service!