FAQs

Rock INTL LTD is a registered limited company in the United Kingdom, with the company registration number 16013820. Our trading address is located at 40 Rock Close, Coventry, West Midlands, United Kingdom, CV6 7HG.

Under our registered company name Rock INTL LTD, we operate our brand and online store BUY BJJ. The name "BUY BJJ" represents our brand and the products we offer through our e-commerce platform.

Once your order is dispatched, we’ll send you an email with a tracking link, so you can track your order in real time. If you need any assistance, don’t hesitate to contact us!

You have 30 days from the day you receive your order to start a return.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition.
• All original tags and packaging must be intact.

Yes, all payments are encrypted and processed securely through trusted payment providers.

Your satisfaction is our top priority! If your purchase doesn’t fit perfectly or isn’t quite what you expected, don’t worry — we’re here to help. Simply reach out to us, and we’ll guide you through our easy return or exchange process to ensure you get exactly what you need.

We pride ourselves on offering high-quality replica Shoyoroll at affordable prices. While these products are not originals, we ensure no compromise on quality, durability, or performance. Our replicas are crafted to closely match the look and feel of the originals, providing exceptional value for our customers.

We are committed to customer satisfaction. If you believe the product does not meet your expectations, we’ll gladly assist with a return or exchange to ensure you’re completely satisfied.

Yes, we offer special discounts for bulk orders! Whether you're buying for a team, a group, or a business, we can provide you with a customized pricing offer. Just reach out to us with the details of your order, and we’ll be happy to assist you with the best pricing options available.

We’re sorry if you couldn’t find what you were looking for! Please contact us, and we’ll get back to you as quickly as possible. We’re here to help and ensure you have a great experience with us!